Anyone Wanna Sue?
Apparently, students are easy prey. This may sounds like a CitiBank ad, but it seems like BOA ran the gamut on Younghoon...
Here's 5 years of my history with BOA
When I opened account, they suggested making a credit card that they guaranteed that I would get one. Well. They accepted me with $50 annual fee b/c I am a student. I accepted the deal b/c I didn't wanna ruined my credit history. Well, a year later, they charged me another $50. It's annual fee with $500 maximum. Okay fine. I closed that credit card account.
Then I transferred school and moved to another state, and opened another account there. Again, guaranteed credit card suggested by a teller b/c I am attending prestigious school that BOA has affiliation. My application got rejected.
I made $350 as a beginning balance. They made mistake transaction and posted the deposit $100 less. It is still shown $250. I complained many times and BOA said they couldn't do anything b/c there is no evidence.
Refer a friend and get $25 each. I referred a friend. Then they said it will be posted on your account after 3 months. Neither of us has received $25.
Now I just deposited $7000 from my Citibank account to BOA using my Citi personal check. I checked that $7000 was pulled out from my Citi bank account and posted on BOA account. I started to do online bill pay. They charged me 60 dollars overdraft fees and said the check won't get cleared till next 11 business days. $7000 is gone from my Citi account, but not on BOA account. Where’s my money?
In contrast, I opened Citi account 5 years ago and I opened BOA in the same year b/c I just needed more ATM. 5 years later, from Citi bank I am having two credit cards and getting 3% APR $8000 financing. Every time I call Citi customer service, they say, "since you are such a dedicated customer to us, we will ..." Every time I called BOA, which I had to wait for at least 5 mins every time(now it got better but I don't appreciate), they always treat me with 'what's the matter with you stupid college student? It’s your fault' attitude. Change to Citi. F*** BOA
One more important thing, whenever I make deposit in Citi bank, the deposit is available right away no matter how much the amount is. In Bank of America, it takes two to eleven days for the same kind of transaction. I called their customer service. They said it takes that long b/c it's the federal regulation. Then, Citi bank is doing illegal transaction? I think we need to sue Bank of America in any way.
Thanks for sharing your story, Younghoon. If I could join ANY class-action lawsuit against them, I would in a heartbeat.