Oops... Lost A Million
It seems BOA's lost over a million customer files somehow. Just lost 'em. Doesn't really surprise me. I'm sure they weren't from poor people though. Can't lose those overdraft fees!
Have you been screwed by Bank of America? Lotsa people have - because they hate people (and probably baby seals too). Let them know why you don't appreciate it here, or just browse the horrors. If you're from BOA: You owe me $400.